PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :
Return to : 3F,19-1, Hakdong-ro 20-gil, Gangnam-gu Seoul KR 06112
To keep our customers satisfied, we strive to make the return process as easy and straightforward as possible. Please read our return policy carefully to ensure you are aware of our terms and conditions.
- All returns must be issued within 30 days of the original purchase date.
- The items can only be returned unwashed and unused in the same condition as it was originally received, tags and hygiene stickers still attached. The item has to be returned in its original dust bag.
- We reserve the right to refuse returns that do not meet the requirements mentioned above.
<Exchanges / Refund>
- All our products are well inspected on quality before they leave our warehouse, however if the item you received is defective or damaged, please contact us immediately at email@example.com to arrange an exchange or refund.
- We do not offer exchanges at this time. If you would like to exchange an item we recommend applying for a refund, and placing a new order.
To apply for a refund please contact firstname.lastname@example.org.
Once we have received the returned items, we will inspect the returned order to make sure it meets our return requirements. When your return is approved, please allow 14 business days for the refund to be processed.
We will issue a refund in the original form of payment used for the purchase. If you have any questions regarding refunds and returns, please do not hesitate to contact our customer service at email@example.com
* Please note that for international orders the return shipping costs and any other additional taxes and duties are the responsibility of the buyer.